Aug
10
Written by:
host
10 August 2009
To prevent you receiving unwanted spam email, some Internet Service Providers (ISP's) block messages from senders whose email addresses are not in the recipient's Address Book or on their Safe Senders List.
To ensure your messages reach you in the future you must add email addresses or domains to your Address Book or Safe Senders List. We have provided instructions for the most commonly used ISP' and email clients:
Yahoo
• Open the email
• Click the “add to address book” on the right, next to sender’s name
• Verify the details
• Click “Add to Address Book”
Hotmail
• Once signed in, select the "Contacts" tab.
• Click on "Safe List"
• Type an email address or domain in the "type an address or domain name:" box
AOL
• Click on "Address Book" from the "Mail Options" dropdown box
• Click on the "Add" icon
• Type an email address or domain into the "Screen Name" box and click "Save"
MSN
• Click on "Settings: E-mail | Junk e-mail at the bottom left hand of your Inbox
• Click on the link "Junk e-mail Guard"
• Click on "Safe List"
• Type an email address into the box and click "Add"
GMail
• From your Gmail inbox, open the email you have received
• Click on "More Options"
• Click on "Add sender to contacts"
Outlook 2007
• From Outlook open the email you have received
• In the top menu click on ‘Safe Lists’
• Add sender or domain to safe list
Or
• If a mail has already gone into your Junk email folder
• Open Junk email folder
• Open email
• Add to safe list as above or
• Click on ‘not junk’ and select ‘always trust email from ..’
• This moves the email to your inbox and adds to safe senders list